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Privacy Policy

Country Club Tasmania is committed to protecting the privacy of all individuals who interact with our website and services. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Information We Collect

We may collect personal information from you when you interact with our website, make a booking, register for membership, or communicate with us. The types of personal information we may collect include:

  • Your name, date of birth, and gender
  • Contact details such as email address, phone number, and postal address
  • Payment and billing information
  • Membership details and preferences
  • Records of your interactions with our facilities and services
  • Technical data such as IP address, browser type, and device information when you visit our website

How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process bookings, reservations, and transactions
  • To manage memberships and accounts
  • To communicate with you about our services, events, and promotions
  • To improve our website, facilities, and customer experience
  • To comply with legal and regulatory obligations
  • To ensure the safety and security of our guests and premises

Disclosure of Your Information

We may share your personal information with third parties in certain circumstances, including:

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  • Service providers who assist us in operating our business, such as payment processors and IT support
  • Government authorities or law enforcement agencies where required by law
  • Professional advisors including legal, accounting, and insurance providers

We do not sell your personal information to third parties. Any third-party service providers we engage are required to handle your information in accordance with applicable privacy laws.

Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how visitors use our website and allow us to improve functionality. You can manage your cookie preferences through your browser settings, though disabling cookies may affect certain features of the website.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. We use a combination of physical and digital security measures to safeguard the information we hold. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Access and Correction

You have the right to request access to the personal information we hold about you. You may also request that we correct any information that is inaccurate, incomplete, or out of date. To make a request, please contact us using the details provided on our website.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page with the revised date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please do not hesitate to contact the Country Club Tasmania team. We are committed to resolving any privacy-related issues promptly and transparently.